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New NDIS chief from ATO means greater financial accountability

By Hazel Chen · 20 October 2026

New NDIS chief from ATO means greater financial accountability

Experienced Tax Office Leader Joins NDIS Reform Team

Understanding the New Appointment

The National Disability Insurance Scheme (NDIS) is embarking on a significant period of reform, and a new senior figure from the Australian Taxation Office (ATO) has been brought in to help guide these changes. Emma Rosenzweig, a highly experienced public service leader, is temporarily joining the NDIS reform team.

This move highlights the government’s commitment to bringing diverse expertise to the complex task of shaping the NDIS’s future. Reforms are a challenging but vital process, aiming to ensure the scheme remains sustainable and effectively supports participants for years to come.

Who is Emma Rosenzweig?

Emma Rosenzweig is known for her strong track record in driving major reforms within the Australian Public Service. Before this secondment, she served as a senior leader at the ATO, overseeing critical operational and reform projects.

A “secondee” means she is temporarily transferring her skills and expertise from the ATO to the NDIS team. Her background includes extensive experience in managing large-scale systems, implementing policy changes, and ensuring the efficient use of public funds.

Why NDIS Reform Matters Now

The NDIS is a vital lifeline for hundreds of thousands of Australians with disability, but it faces significant challenges. The scheme’s growth rate has been a key concern, leading to calls for changes to ensure its long-term financial sustainability.

Beyond finances, reforms also aim to improve consistency in plan approvals, simplify processes for participants and providers, and ensure that NDIS plans genuinely meet individual needs and goals. This period of change is about strengthening the scheme for everyone involved.

What These Reforms Aim To Do

The broad goals of the NDIS reforms include ensuring every dollar invested delivers real value for participants, improving the participant experience, and making the scheme fairer and more equitable across the board.

Bringing in leaders like Ms. Rosenzweig suggests a focus on operational efficiency, robust financial oversight, and streamlined processes – all critical elements for a scheme of the NDIS’s scale and importance.

What This Means for You

For NDIS participants, families, carers, and providers, these reforms signal a period of careful change. While details of specific policy shifts are still emerging, the appointment of experienced leadership underscores the serious nature of the task.

It’s a reminder that the NDIS is evolving, and staying informed about upcoming changes will be crucial for planning and adapting.

Staying Informed and Engaged

We encourage everyone in the NDIS community to keep a close eye on official announcements from the National Disability Insurance Agency (NDIA) and the government. They are the primary source for details on how reforms might impact current plans, future access, and service delivery.

Where opportunities arise for community consultation or feedback, consider engaging to share your experiences and perspectives. Your voice helps shape a stronger, more responsive NDIS for the future.

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Hazel Chen

I work in marketing and communications for NDIS Local, helping connect NDIS participants, families, and providers with clear, useful information about the sector. I'm passionate about making the NDIS easier to understand and navigate, and about giving disability service providers a platform to reach the people who need them. If you'd like to know more about anything covered in this post, or you're a provider interested in being featured, feel free to get in touch.